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Evan helps companies innovate with the right blend of tech-driven and human-to-human interactions. The result is a win-win-win— that’s an experience that’s better for customers, employees, and the bottom line.
He has spoken at a wide range of events ranging from the trend- setting South by Southwest conference to a national forum at the Library of Congress.
As the author of two books, Evan has appeared in major news outlets including The New York Times, CBS Sunday Morning, NPR’s Fresh Air, The Atlantic, and Popular Science.
His books provide a human-centric view of emerging issues in technology and business. Blue Goldfish is based on over 300 examples of how to develop customer relationships, improve responsiveness, and increase overall readiness to meet customer needs. Your Digital Afterlife, is the first book ever to address what happens to our digital lives when we pass away.
With a career spanning roles in user experience design, marketing, and product management, Evan has contributed to the success of leading agencies and technology companies, including IBM, Ketchum, and ChannelAdvisor.
He practices what he preaches through his firm Attended Events, which specializes in experience design and production. Recognizing his dedication to the field, the AMA named Evan its National Volunteer of the Year in 2017.
Evan holds MS and BS degrees in Information Science from UNC-Chapel Hill, where he now serves as an adjunct professor.
